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Contact

Philly’s Clean Team

Have More Questions?

Please Fill Out Our Contact Us Form Below

to Get in Touch with Our Philly-Based Team

Contact

Philly’s Clean Team

Have More Questions?

Please Fill Out Our Contact Us Form Below

to Get in Touch with Our Philly-Based Team

Book Now

Contact Form:

Address

Street Address

City

State

Country

Postal code *

Need Help?

Call Customer Service at:

Call Sales or Text "GET QUOTE" to:

Or Send Us an Email:

Frequently Asked Questions

HELP THIS IS AN EMERGENCY!!!!!

Philly's Clean Team is here to help!

Please keep in mind our customer service business hours when trying to contact us. We will get back to you as soon as possible.

Those Hours are: Mon-Fri: 9am-5pm Sat-Sun: Upon Request

You can reach us via:

Phone: (215) 798-7576

Email: philly@phillyscleanteam.com

Live Chat

All those options are available during our business hours. We are quick to respond during those hours. If we do not reply, please leae us a voicemail or text/call our main line (215) 798-7576. Thank you for your patience

What is your cancellation policy?

We only ask you to notify us by 12:00 PM the day before your appointment if you wish to cancel or reschedule to avoid a $50 same day cancellation fee. If you cancel or reschedule your appointment online after 12:00 PM for a next-day cleaning, you will also get charged a $50 fee.

I need to cancel my appointment.

We understand things happen! You may cancel any of your appointments by visiting your account or giving us a text or call. Keep in mind that any cancellations or reschedules made after 12:00 PM the day before your cleaning will result in a $50 cancellation fee. You can also contact us if you wish to cancel your appointment.

How long will my cleaning take?

For Flat Rate cleanings, we do not have set time requirements for the providers. Instead, the provider(s) stay as long as necessary to complete the service. Cleanings may vary based on the condition of the home as well as the size and extras selected. We will always reach out and give options if any cleaning needs to be adjusted. Our PriorityList Cleaning is our only cleaning that will be booked hourly with a 2 hour total minimum.

How do I get a quote for my cleaning?

To receive an instant quote, you can visit our 'Book Now' page. Fill in as much detail about your home currently and the service you need. An instant quote will be given to you. Then all you need to do is put a card on file to get your cleaning reserved on our calendar. If you wish to receive a quote via phone, you can reach our sales team directly (215) 798-7576.

How many cleaners are sent to my home?

Typically we send our cleaners in teams of two but we leave that up to our teams to coordinate. If you wish to request more cleaners, you can either contact us or try rescheduling the service with a specific team if you have one in mind.

How do I apple a coupon?

Its easy! When you book online please enter your coupon code during the check-out page. The coupon field is labeled 'Have a Coupon Code?' and can be found right where 'Enter Payment Details' is located. You can also use a promo code over the phone. Let our representative know, and they will apply the discount to the booking.

What can I do inside my account?

You can make new bookings, modify your existing bookings. Modifications include editing, add-on's, rescheduling, or canceling bookings. You can also review your cleanings, tip cleaners, invite friends, change your cards and adjust your notifications.

Do I have to be present during the cleaning?

You do not. However, we encourage customers to provide detailed instructions during the booking process. Such as what needs to be done, special requests, how to get into the home, and how to lock up as well. We typically prefer customers to be home to do thorough walk through before, during, or after the cleaning to ensure satisfaction.

When will I be charged for the cleaning?

Your card is charged AFTER the appointment is completed. Even though you are not charged until after the cleaning, our system will put a small hold on your card to ensure funds are available. If you cancel the booking prior to the visit, the hold will be automatically released.

What's included in your services?

To learn about everything that is offered and not offered, you can visit our services page: https://www.phillyscleanteam.com/services

I would like to work for Philly's Clean Team

If you wish to work for Philly's Clean Team please fill out your application by visiting this link: https://phillyscleanteam.com/become-a-cleaner.

House Cleaning

Office Cleaning

Moving Cleaning

House Cleaning

Office Cleaning

Moving Cleaning

Philadelphia Cleaning Deals & Promos

$198 Specials

Try Our New Special 2 Hour Cleaning.

Ideal for 2 Bed/2 Bath home.

Save over $200 when you book

our new promotion.

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$298 Specials

Try Our New Special 3 Hour Cleaning.

Ideal for 3 Bed/2 Bath home.

Save over $300 when you book

our new promotion.

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$398 Specials

Try Our New Special 4 Hour Cleaning.

Ideal for 4 Bed/3 Bath home.

Save over $400 when you book

our new promotion.

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How It Works

Your clean home is just a few clicks away.

Book Online

Choose your service, date, and

time in under 60 seconds.

You’ll get a confirmation via

text or email right away.

We Clean, You Relax

Our trained and vetted cleaning

pros show up on time,

fully equipped, and ready

to get to work.

Enjoy Cleanliness

Sign up for recurring service

and enjoy automated scheduling, smart reminders, and

reliable results—every time.

Why Philly’s Clean Team

Smart Cleaning.

Real Restults.

Cleaners You Can Trust
We hire for reliability, vet thoroughly, and train every team member to clean with care and consistency.

Tech-Savvy & Hassle-Free
Online booking. SMS updates. Digital receipts. Customer portal. We bring the ease of modern tech to cleaning services.

Transparent Pricing
Flat-rate packages with no hidden fees. Know what you're paying for before we step in the door.

Local and Loyal
We’re proudly Philly-born and raised. That means real customer care and a reputation we stand behind.

Book Online

What Makes Us Different

A Modern

Cleaning Experience,

Built for Philly

✔️ Smart Scheduling
Schedule, reschedule, or cancel online 24/7. Get reminders before every appointment.

✔️ Quality Guarantee
Not happy? We'll come back and make it right. We reach out for feedback after every cleaning.

✔️ Philly-Based Team
We know Philly homes—and Philly clients. That’s why we show up, clean up, and never cut corners.

Book Now

Our Residential

Cleaning Services

Serving Philadelphia homeowners, renters, realtors, and property managers

Deep Clean with Recurring

A Complete Reset with Maintenance Cleanings

Standard Recurring Cleaning

Think Hotel-Style Cleaning

PureRenewal

One Time Deep Cleaning

Moving Cleaning

Move-In/Move-Out Cleaning

Post Construction Cleaning

After your Post Construction dust and debris

ClutterCare

2 Stage Cleaning. Trash Removal & Deep Clean

View All Our Services

Google Guaranteed Service Provider

At Philly's Clean Team, we take pride in being a Google Guaranteed Service Provider. This means that we’ve passed

Google’s rigorous screening process, ensuring you receive trustworthy, high-quality service every time.

What Does Google Guaranteed Mean For You?

Peace of Mind:
Google backs our work, offering up to $2,000 in protection if you're not satisfied with our service.
Verified Quality:
Our credentials, licenses, and insurance have all been checked by Google, so you can trust that we meet the highest industry standards.
Reliable Service
We’re committed to providing exceptional cleaning services that meet Google’s quality assurance.